What is the working hours of the exchange office?
We work daily from 10:00 to 23:00 GMT+3 time
How long does it take for the service to complete my request?
The exchange is performed by the operator in manual mode and takes from 10 to 30 minutes after the payment is credited on the request from the client.
Where can I check my Bitcoin transfer - is my transfer confirmed and how many confirmations the transfer has already received by the network
On the site you can check the Btc transfer at the address and also check the confirmation of the transfer by the network.
How long does it take to confirm the transfer of Bitcoin by the network?
Usually it takes from 3 minutes to several hours, depending on the load on the Bitcoin network, the commission you set for the transfer, and other factors
Where can I view information about the basics of working with Bitcoin cryptocurrency?
As one of the options, you can familiarize yourself with the basic principles of Btc on the resource
Is there a transaction explorer for the Ethereum coin?
Yes, at you can view transfer data for more than just Ethereum but also some coins – tokens based on the Ethereum platform